The Future Dental Practice: Why Hybrid Teams Are No Longer Optional
Front office staffing challenges, rising operating costs, and inconsistent follow-up rarely cause immediate failure—but over time, they quietly weaken schedules, reduce revenue, and strain teams.
As dental practices face sustained cost increases, stagnant reimbursements, and ongoing staffing instability, the traditional fully in-office operating model is becoming harder to sustain. Practices that continue to rely solely on local hiring are finding themselves overworked, understaffed, and increasingly reactive.
In this webinar, Scott Leune is joined by Cory Pinegar, Founder and CEO of Reach, for a practical discussion on why hybrid teams and role specialization are no longer optional for modern dental practices. This session focuses on operational realities—not theory—and examines how practices are redesigning front office workflows to improve consistency, protect revenue, and create predictable performance.
This is a leadership-level conversation about operating model design, not a technology pitch or a staffing shortcut.
What This Session Covers
- Why front office staffing is the most fragile point in the dental operating model
- How missed calls and inconsistent follow-up quietly erode production
- Why rising costs make traditional staffing models increasingly difficult to maintain
- What a hybrid operating model actually looks like in real practices
- Which front office tasks are most effective to offload
- How role specialization improves consistency, speed, and predictability
- What high-performing practices are doing differently to stabilize operations
Who Should Attend
- Dental practice owners and managing dentists
- Practices struggling with front office staffing and turnover
- Multi-location or growing practices needing operational consistency
- Leaders responsible for scheduling, follow-up, and revenue capture
- Practices exploring hybrid or virtual team models